I talk with Monica, explain everything and she states she will call the dealership and call me back within 3 business days. 2 weeks goes by and we hear nothing! I call Kia corporate, consumer affairs on 8/1216 and I am told they have nothing. Another week goes by and Greg calls stating they have not heard from corporate and wants to know if we have. My husband calls and Greg stated they were waiting on corporate and asked for the proof again. They still required the proof of oil changes and that they would have to get with KIA corporate.Ī week goes by and we hear nothing. My husband also told Greg that you cannot determine the reason for a blown motor until the motor is taken apart. Greg the tech told my husband he understands what he is saying, but that is what Kia requires. My husband told them that even if we missed the oil changes (which we did not) with the use of only synthetic oil that the oil does not break down like that to cause a motor to blow and there is oil in the motor. All oil changes except 3 have been done at KIA dealerships and they stated we needed to get them those records before they would do anything. The service tech called my husband and said that the motor was blown and when he explained the warranty paperwork my husband was told that due to poor maintenance records we voided the warranty. When will they stop being shady and admit they have a problem with their engines? FYI it looks like there is a class action lawsuit going out of Redlands, CA with an attorney McCune **. We are getting treated like ** as if this is our fault!!! I currently have NO transportation to work and am going to be forced to rent a car.at my own expense, for a problem in their manufacturing!!! I don't have the $$ to do this. Even if I have to go into the dealership and warn everyone not buy a car from them. If they are going to give me the runaround like everyone else, I am going to get a lawyer, contact the media and go out of my way to make this public. This is a KIA engine issue, NOT a car owner issue. Are you kidding me? How am I supposed to get there with NO CAR!!! I'm so upset!!! I have owned a Toyota Camry, Honda Civic, Accord, Lexus and have NEVER EVER had any problems like this!!! And a couple of those cars I bought used and they went over the 100,000 mile mark with NO issues. And when I called another dealership to get a copy of the maintenance they did on my car, they said I must show ID and have to drive all the way down there in person to get it, because they won't fax it. They wanted all of my maintenance receipts.
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